{"id":1669,"date":"2026-03-25T23:00:05","date_gmt":"2026-03-25T23:00:05","guid":{"rendered":"https:\/\/alluvihlt.com\/?page_id=1669"},"modified":"2026-03-29T15:37:55","modified_gmt":"2026-03-29T15:37:55","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/alluvihlt.com\/?page_id=1669","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1669\" class=\"elementor elementor-1669\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e22c8a4 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"e22c8a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4dc6889 elementor-widget elementor-widget-heading\" data-id=\"4dc6889\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Alluvi\nShipping Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfaf08e elementor-widget elementor-widget-text-editor\" data-id=\"bfaf08e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This Shipping Policy outlines how orders placed on alluvi.org are processed, dispatched, and delivered.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd5f26a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no elementor-invisible e-con e-parent\" data-id=\"dd5f26a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-511435a elementor-widget elementor-widget-text-editor\" data-id=\"511435a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Dispatch Time<\/strong><\/p><p>Orders placed and paid for before 3pm (UK time) on working days are typically dispatched the same day. Orders received after 3pm or on weekends\/public holidays are dispatched the next working day.<\/p><p><strong>Shipping Carriers<\/strong><\/p><p>We use tracked and signed-for courier services (e.g., UPS, Royal Mail, DPD) depending on destination, weight, and service availability. Once shipped, you will receive tracking information by email or SMS.<\/p><p><strong>Delivery Times<\/strong><\/p><p>UK Orders: Typically delivered next working day after dispatch.<\/p><p>International Orders: Delivery times vary by location and customs handling, but usually range from 3\u201310 working days.<\/p><p><strong>Shipping Fees<\/strong><\/p><p>Shipping costs are shown at checkout, calculated based on your location and parcel weight. We occasionally offer free shipping promotions.<\/p><p><strong>Order Tracking<\/strong><\/p><p>All shipments include tracking. You&#8217;ll receive a tracking number once your parcel leaves our fulfilment centre.<\/p><p><strong>Failed Delivery Attempts<\/strong><\/p><p>If no one is available to accept the parcel, the courier may leave a calling card or attempt redelivery. You must follow up with the courier directly using your tracking number.<\/p><p><strong>Customs &amp; Import Duties<\/strong><\/p><p>International buyers are responsible for any applicable customs duties, VAT, or import taxes. These charges are not included in our product or shipping prices.<\/p><p><strong>Delivery Issues<\/strong><\/p><p>If your parcel is delayed, lost, or arrives damaged, please contact us at support@alluvi.org within 72 hours of the expected delivery date. Include your order number and tracking details.<\/p><p><strong>Address Accuracy<\/strong><\/p><p>Ensure your delivery details are entered correctly. We cannot be held responsible for delivery issues resulting from incorrect or incomplete address information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bb3f47 elementor-widget elementor-widget-heading\" data-id=\"9bb3f47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13f14a8 elementor-widget elementor-widget-text-editor\" data-id=\"13f14a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For any data-related queries, please contact:<\/p><p>AES Equipment Services LTD<\/p><p>Email: support@alluvi.org<\/p><p>Website: https:\/\/alluvi.org<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Alluvi Shipping Policy This Shipping Policy outlines how orders placed on alluvi.org are processed, dispatched, and delivered. Dispatch Time Orders placed and paid for before 3pm (UK time) on working days are typically dispatched the same day. Orders received after 3pm or on weekends\/public holidays are dispatched the next working day. Shipping Carriers We use tracked and signed-for courier services (e.g., UPS, Royal Mail, DPD) depending on destination, weight, and service availability. Once shipped, you will receive tracking information by email or SMS. Delivery Times UK Orders: Typically delivered next working day after dispatch. International Orders: Delivery times vary by location and customs handling, but usually range from 3\u201310 working days. Shipping Fees Shipping costs are shown at checkout, calculated based on your location and parcel weight. We occasionally offer free shipping promotions. Order Tracking All shipments include tracking. You&#8217;ll receive a tracking number once your parcel leaves our fulfilment centre. Failed Delivery Attempts If no one is available to accept the parcel, the courier may leave a calling card or attempt redelivery. You must follow up with the courier directly using your tracking number. Customs &amp; Import Duties International buyers are responsible for any applicable customs duties, VAT, or import taxes. These charges are not included in our product or shipping prices. Delivery Issues If your parcel is delayed, lost, or arrives damaged, please contact us at support@alluvi.org within 72 hours of the expected delivery date. Include your order number and tracking details. Address Accuracy Ensure your delivery details are entered correctly. We cannot be held responsible for delivery issues resulting from incorrect or incomplete address information. Contact Us For any data-related queries, please contact: AES Equipment Services LTD Email: support@alluvi.org Website: https:\/\/alluvi.org<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1669","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alluvihlt.com\/index.php?rest_route=\/wp\/v2\/pages\/1669","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alluvihlt.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alluvihlt.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alluvihlt.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alluvihlt.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1669"}],"version-history":[{"count":61,"href":"https:\/\/alluvihlt.com\/index.php?rest_route=\/wp\/v2\/pages\/1669\/revisions"}],"predecessor-version":[{"id":3854,"href":"https:\/\/alluvihlt.com\/index.php?rest_route=\/wp\/v2\/pages\/1669\/revisions\/3854"}],"wp:attachment":[{"href":"https:\/\/alluvihlt.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1669"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}